FAQ's
What's happening with your clinical system change?
Due to performance issues with our current system, we are switching to SystmOne. Find out more here.
How do I order a prescription?
There are multiple ways to order a prescription. Find detailed information on our Prescription page
How do I make an urgent appointment?
For same day, urgent appointments you need to call between 8-10am Monday to Friday. For more information on our appointment system go to our Appointments page.
What services can I access online?
You can access your health records, order your prescription, view upcoming appointments & test results and contact us through online services. Find out more on our Online Services page.
When are you open?
You can view our live opening times on our Opening Hours page.
What do I do if I need help when you are closed?
The below pages will help answer this question, with OOH services and alternative clinics that you could access depending on your problem.
How do I register with you?
You can either come into the practice to fill in a form or fill in our Registration form with Questionnaire.
My app/online services have stopped working, what do I do?
Please use our Contact us form and our admin team will get back to you. Please ensure you explain the issue as much as possible so that we are able to help to the best of our ability.
