🎉Happy National GP Receptionist Day!
Watch the video to see just what a day can be like for our receptionists
Our receptionists are the unsung heroes of healthcare, tirelessly advocating for patients and ensuring they receive the care they need. They are the vital link to our clinical team, making access to healthcare possible.
However, the relentless pressure and abuse they face are taking a toll, leading to burnout. Let's show kindness and support them for better care for everyone. 📞💔
We are a progressive practice dedicated to providing exceptional, patient-centred care in a modern and dynamic environment. Our team of experienced Clinical and Admin staff work collectively to ensure that all our patients receive the highest standard of care.

LAST MONTH (April 2025):
241 Patients did not attend booked appointments
This time could have been used by other patients and has lost money for the NHS.
PLEASE CANCEL YOUR APPOINTMENT IF YOU CANNOT ATTEND.
We dealt with 4,908 Phone calls – an average of 245 a day
and had 5,404 Available appointments
We also received and processed 2,180 Accurx requests - an average of 109 a day
Page last reviewed: 14 May 2025
Page created: 16 June 2022
Page created: 16 June 2022