Opening Hours

East Bank Medical Centre

Day Opening hours
Thursday 30 May
8am to 6pm
Friday 31 May
8am to 6pm
Saturday 1 June
Sunday 2 June
Monday 3 June
8am to 6pm
Tuesday 4 June
7am to 6pm
Wednesday 5 June
8am to 6pm

Telephone Availability

Midday - Please note the telephones go through to out of hours each day between 12pm and 1:30pm but our doors are still open 


Thursday afternoons - From time to time our telephones are through to out of hours but our doors are still open and normal services are taking place.


Please only telephone the surgery during these times in an emergency. Reception is open all day. Occasionally the practice is closed during the afternoon for staff training. At times when the surgery is closed, the out of hours service can be contacted via the usual surgery number.

GP and PA Availability


GPs and PAs



Dr Walch, Dr Black, Dr Altaf, Miss Brierley, Ms Ibrahim



Dr Walch, Dr Black, Dr Dennison, Dr Altaf, Miss Brierley, Ms Ibrahim



Dr Walch, Dr Johnston, Dr Dennison, Miss Brierley



Dr Black, Dr Johnston, Ms Ibrahim, Miss Brierley



Dr Walch, Dr Dennison, Dr Johnston, Miss Brierley, Ms Ibrahim



Nursing, Health Care Assistant and Phlebotomy Availability

Sara May: Monday and Tuesday 

Michelle Godley: Monday - Thursday

Harriet Turner: Monday-Wednesday

Sarah Bailey: Monday, Wednesday, Thursday

Joanne Parker: Tuesday-Friday

Gemma Wainwright: Monday-Wednesday


General Practice Assistant

Emma Shortt: Wednesday, Thursday and Friday


Physiotherapy Availability

Ian Grazier: Tuesday and Friday

Korn Piangcharoen: Thursday


Pharmacist Availability

Jas Gulati: Wednesday


When we are closed

If you require emergency medical attention, for example for severe chest pain, please call 999 immediately.

If you telephone our main switchboard number 0114 2398686 and we are closed you will be put through to the out of hours services. 


NHS 111

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. Alternatively, complete the NHS 111 Online form which will direct you to the correct service for your problem. 

When to use it

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

For less urgent health needs, contact your GP or local pharmacist in the usual way.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.

How does NHS 111 work?

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.

Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care