Please allow 2 working days for you prescription to be processed and remember to take into account weekends and Bank Holidays.

You can order an item from your repeat medication list in the following ways:

• Online, using the NHS app or the link at the top of this page 'order your repeat prescriptions online' 
• By telephone, by calling 0114 2398686 and choosing option 2 
• Hand written request, using the B-side of your last prescription and posting it in one of the post boxes in either foyer

Prescriptions can be sent directly to the chemist of your choice electronically so there is no need to pick it up from us, but we can issue a paper copy for you to collect if you request this.

People who are prescribed regular long term medication are requested to speak to a clinician or clinical pharmacist at least once a year to review their medications. Please respond to requests to have a medication review in a timely fashion in order to avoid any delays in getting your medication issued.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

To see the up to date charges for prescriptions, or is you are entitiled to free prescriptions visit NHS prescription charges - NHS

If you are having an issue with your prescription or have any queries regarding your medication please contact us.

Find out more about our online services.