Prescription Cut Off

Important reminder that from the middle of April you will not be able to order your repeat prescriptions electronically. You will need to either phone reception after 11am or put your prescription in the boxes in both entry ways. 

From 07/05/2024 to 18/05/2024 you will not be able to order repeat medication. If you are due for your prescription during this time please either order early or ask for a longer supply to last you over this period of time.

This is due to our system change. Any information between the dates above will not be transferred to our new system. Please help us to help you during this time by ensuring you have ordered your prescriptions in plenty of time. We will send reminder messages out to patients.

NHS APP Systmone

Important Information

From the middle of April, you will no longer be able to order your prescriptions via the Patient Access app, as we are moving to a new clinical system (SystmOne) in Spring this year.
To prepare for this please download the NHS App as this will mean that all your information stays the same and you do not lose any access to your records or the ability to order yourprescriptions during this change over period. Download: Google play store   Apple App Store

Repeat Prescriptions

Please allow 2 working days for you prescription to be processed and remember to take into account weekends and Bank Holidays.

You can order an item from your repeat medication list in the following ways:

  • Online, using the link at the top of this page
  • By telephone, by calling 0114 2398686 and choosing option 3 between 11am-12pm and 1.30pm-4pm 
  • Hand written request using the counter foil attached to your last prescription

We prefer it if prescriptions can be sent directly to the chemist of your choice electronically but we can issue a paper copy for you to collect if you request this.

Medication Reviews

People who are prescribed regular long term medication are requested to speak to a clinician or clinical pharmacist at least once a year to review their medications. Please respond to requests to have a medication review in a timely fashion in order to avoid any delays in getting your medication issued.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.