Please allow 2 working days for your prescription to be processed, and remember to factor in weekends and bank holidays.

You can order items from your repeat medication list in the following ways:

• Online – using the NHS App or the link at the top of this page: Order your repeat prescriptions online.
• By telephone – call 0114 2398686 and choose option 2.
• Handwritten request – use the back of your last prescription and post it in one of the boxes in either foyer.

Prescriptions are sent directly to your chosen pharmacy electronically, so there’s no need to collect them from us. If you prefer, we can still issue a paper copy for you to pick up—just let us know.

If you take regular long-term medication, we’ll ask you to speak with a clinician or clinical pharmacist at least once a year to review your medicines.

These reviews help make sure your treatment is safe, effective, and right for you. Please respond promptly to any review requests—this helps avoid delays in getting your prescriptions issued.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions for people on low incomes, such as:

• Those receiving certain benefits or covered by the NHS Low Income Scheme.
• People who are age exempt.
• Patients with specific medical conditions.

To check the latest prescription charges or see if you’re entitled to free prescriptions, visit: NHS prescription charges - NHS

If you’re having any issues with your prescription or have questions about your medication, please contact us.—we’re here to help.

You can also explore our online services page for quick and easy ways to manage your prescriptions.