This policy explains how patient personal data is managed within the practice, the IT systems we use, and the rights patients have regarding their information.

• 🔗 Referrals – sent using your NHS number to make sure they are accurate.

• 📅 Appointments – you can book or cancel routine appointments online.

• 💊 Repeat Prescriptions – patients can request repeat prescriptions securely using the NHS App.

• 📂 Summary Care Record (SCR) – your current medication and allergies are uploaded to the NHS “spine” so doctors elsewhere can see them if needed.

• 🔄 GP to GP Transfers – your records move securely with you if you register at another practice.

• 👀 Patient Access – you can view your medical records online.

• Patients may request access to their medical records.

• Patients may choose to opt out of the local or national Summary Care Record if they wish.

• Patients can also request that online access to their records be enabled.

• To exercise these rights, please contact the practice for assistance.

• All personal data is held securely and protected against unauthorised access.

• Staff are trained in confidentiality and data protection.

• We comply with the Data Protection Act (2018) and UK GDPR.

For more information please visit our Data Protection Policy

• Patients who are not already registered for online access should visit our online services page for more information.

• Once registered, you can book appointments, order prescriptions via the NHS App, and view your records securely.

• You can ask us to enable online access to your medical records.

• You can choose to opt out of the local or national Summary Care Record if you prefer.

For more information please see our Medical Record Sharing Policy