To provide the right level of care, we are required to hold personal information about you on our computer systems and in paper records. This helps us to look after your health needs. Your doctor is responsible for ensuring the accuracy and safe‑keeping of these records.

• 📌 Please help us keep your record up to date by informing us of any changes to your circumstances.

You have a right to see your records if you wish. Please ask at reception if you would like further details about our patient information leaflet. An appointment may be required. In some circumstances a fee may be payable.

• Doctors and staff in the practice have access to your medical records to enable them to carry out their duties.

• 🔄 From time to time, information may be shared with others involved in your care if necessary.

• 🛡️ Anyone with access to your record is properly trained in confidentiality and is bound by both legal and contractual duties to keep your details private.

• All information about you is held securely.

• 🧰 Appropriate safeguards are in place to prevent accidental loss or unauthorised access.

• 📜 In some circumstances, we may be required by law to release your details to statutory or official bodies (e.g., if a court order is presented or in the case of public health issues).

• ✍️ In other circumstances, your written consent will be required before information is released (e.g., medical reports for insurance companies or solicitors).

• We will not disclose information over the telephone or fax unless we are certain we are speaking directly to you.

• 🚫 Information will not be disclosed to family, friends, or spouses without your prior written consent.

• 📵 We do not leave confidential messages with others.

• ✅ You have the right to see your medical records if you wish.

• ℹ️ Please ask at reception for further details about our patient information leaflet.

• 📅 An appointment may be required, and in some circumstances, a fee may be payable.