Total triage is a General Practice workflow where every patient contacting a practice first provides some information on the reasons for contact and is triaged before making an appointment.

Some patients are already familiar with Accurx and this is the system we will be using for you to contact us. You can access it via the NHS App

Or use this link https://accurx.nhs.uk/patient-initiated/C88088
For patients that are unable to use online services, they will still be able to call and the form will be completed by a member of the reception team instead.

Our online system will be available from 7.30 - 18.00.

Calling us will NOT bypass other patients, and your query will NOT be dealt with any sooner, you will be dealt with in exactly the same way as if you had completed the form yourself.