Total triage is a General Practice workflow where every patient contacting a practice first provides some information on the reasons for contact and is triaged before making an appointment.

From Monday 7th October 2024, we will be moving forward with a new way for you to get in touch.

Some patients are already familiar with Accurx and this will be the way to contact us via this link https://florey.accurx.com/p/C88088 also on our homepage. For patients unable to use online services, you will still be able to call and the form will be completed by a member of the reception team instead. Calling us will NOT bypass other patients, and your query will NOT be dealt with any sooner, you will be dealt with in exactly the same way as if you had completed the form yourself.

Our online system will be available from 7.30 - 18.00.