Your feedback helps us improve the care and services we provide. Please choose the appropriate option below:

If you have concerns about how your information is managed at the GP practice, please contact the GP Practice Manager.

From 1 July 2023, NHS South Yorkshire took on delegated authority from NHS England for processing complaints about primary care services. These include:

• GP Medical Services
• General Ophthalmic Services
• Community Pharmacy Services
• Dental Services

To submit a complaint about these services, contact:
Tel: 0114 305 1000 
Email: syicb-sheffield.icbcomplaints@nhs.net 
(This email covers all areas of South Yorkshire: Rotherham, Doncaster, Barnsley, and Sheffield.)

If your complaint is about primary care services such as GPs, dentists, opticians, or pharmacy services, you should contact NHS South Yorkshire using the details above.
Please note: You will still be able to make a complaint to the provider. This is NOT changing.

Find out more about how to give feedback or make a complaint about an NHS service: NHS England – Feedback and Complaints [england.nhs.uk]

This page explains:

• How to give feedback (including the Friends and Family Test).
• How to make a complaint to a provider or commissioner.
• Support available through PALS and NHS complaints advocacy.

If your complaint relates to how we use your information, please refer to our privacy notice. You do not need to do anything if you have already given consent for your data to be shared.