Confidentiality Policy
Page last reviewed: 17 November 2025
Page created: 16 June 2022
Page created: 16 June 2022
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We are committed to maintaining the highest standards of confidentiality. All discussions with surgery staff—including doctors, nurses, and receptionists—will remain private.
Even if you are under 16, nothing will be shared with parents, family members, care workers, or teachers without your permission.
⚠️ The only exception would be if it is necessary to protect you or someone else from serious harm.
🗣️ In such circumstances, we will always try to discuss this with you first.
If you have any worries or questions about confidentiality, please speak to a member of staff.
🛋️ If you would like to discuss matters of a confidential nature, either with our receptionists or a member of the dispensary team, a private side room is available in reception for this purpose.
Your privacy, dignity, and trust are central to the care we provide.