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We make every effort to give the best service possible to everyone who attends our practice. Your comments and suggestions are important to us, please fill in the Suggestions Form to send them to us.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please complete the complaints form and the practice manager will deal with your concerns appropriately. 

Our staff work hard and try toprovide the best service they can to all our patients. 

If you feel your experience has met or even surpassed your expectations, we would love to hear from you.

It may be a receptionist who has gone above and beyond to resolve an issue, a doctor who has ensured that a problem has been urgently addressed, or a nurse who has dealt with a problem sensitively.

Compliments are way of feeding back to our team that they have done a good job, and helps to keep moral high.

Please take a minute to fill in the form. Even if you don't know the name of the person you spoke to, we would still like to hear from you.