• Call us on our usual number 0114 239 8686 between 8am and 10am.
  • The receptionist will ask you for your name and telephone number and a brief explanation about why you need an appointment. 
  • The receptionist will then either:
    • Pass you immediately to a clinician for further triage OR
    • Offer you an appointment with a clinician OR
    • Request that the on call GP calls you back that day OR
    • suggests you seek help from an alternative source eg a dentist for dental issues
  • If you would prefer to speak to/see a particular clinician please let the receptionist know so they can try to accommodate this.
  • We offer face to face, telephone and video appointments. 
  • We try to offer appointments on the same day but also have a small number of pre-bookable appointments for all GPs and PAs.
  • If you ring later than 10am, unless it is an urgent problem or an emergency, the doctor may not be able to deal with you that day.
  • To book a routine test or nurse review please call after 10am.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website